1. INTRODUCTION
OCCA Labs FZLLC refer to as “OCCA” is dedicated to respecting your privacy and protecting your personal information. This Privacy Policy outlines our privacy practices, detailing what information we collect, how we collect it, and how we use, share, and process it in the course of our business and platform operations.
1.1. In this PrivacyPolicy:
- “We,” “our,” and “us” refer to OCCA Labs FZ LLC, OCCA.
- “Website” refers to www.occa.club, also known as the “platform.”
- “You” and “your” refer to individuals accessing and using our platform or services.
1.2. We may update this Privacy Policy from time to time, and the current version will always be available on this page.
2. INFORMATION WE COLLECT
As the “data controller,” OCCA is responsible for the personal information we collect and process. "Personal information" refers to any data that can identify you or be linked to you.
2.1. We may collect the following types of information:
- Personal Data: Includes your name, address, phone number, email, nationality, residency status, IP address, date of birth, passport or Emirates ID, spending limits and budget, survey participation, video, and audio recordings, interests (e.g., preferred type of real estate), and other information you choose to provide.
- Purchase Information: Information related to any purchases or potential purchases of our products or services.
- Website Information: Data such as your IP address, access times, browsing history, and referral URLs.
- Financial Data: Payment information, including payment instrument numbers, billing addresses, and security codes.
2.2. How We Obtain Your Information
We collect information from various sources, including:
- Directly from You: Through your interactions with our platform, inquiries, communications, and transactions.
- Third Parties: Such as real-estate developers, agents, brokers, and government sources.
- Affiliates and Partners: Including Social Media Platforms
- Advertising and Analytics Providers: For improving our services and website.
3. PROCESSING YOUR INFORMATION
We adhere to data protection laws when processing your personal information. We ensure that your data is:
- Processed lawfully, fairly, transparently, and securely.
- Collected for specific, legitimate purposes and not used in ways incompatible with those purposes.
- Accurate, relevant, and limited to what is necessary for those purposes.
- Stored only as long as necessary for the purposes stated or as permitted by law.
4. USING YOUR INFORMATION
We use your personal information to:
- Provide requested services.
- Improve our services and platform.
- Communicate with you via various channels (e.g., WhatsApp, SMS, phone, email).
- Facilitate interactions between you and real estate agents or brokers.
5. LEGAL BASES FOR PROCESSING YOUR INFORMATION
We process your personal information based on:
- Performance of a contract with you.
- Your consent.
- Legitimate interests in operating and improving our platform.
- Compliance with legal obligations.
- Publicly available information.
6. SHARING YOUR INFORMATION
We may share your personal information with:
- Real estate brokers, agents, and developers.
- Business partners, suppliers, and sub-contractors.
- Competent authorities as required by law.
- Third-party service providers for business administration.
- Analytics and search engine providers.
- Prospective buyers in the event of a business sale or asset transfer.
7. INTERNATIONAL TRANSFERS
Your personal information may be transferred and stored outside the UAE. We ensure that your information is treated securely and in accordance with this Privacy Policy.
8. PROTECTING YOUR INFORMATION
We implement appropriate measures to secure your personal information and prevent unauthorized access, use, or disclosure. Payment transactions are encrypted, and you are responsible for keeping your password confidential.
9. DATA RETENTION
We retain your personal information as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
10. YOUR RIGHTS
You have the right to:
- Access the personal information we hold about you.
- Correct inaccurate personal information.
- Request deletion or stop processing your information in certain circumstances.
- Object to processing based on legitimate interests.
- Withdraw consent where we rely on it for processing.
11. CONTACT US
If you have any questions or wish to exercise your rights, please contact us at:
Name: OCCA Labs FZ LLC
Address: OCCA Labs FZ LLC – HD57B, First Floor, In5 Tech, Dubai Internet City, Dubai – UAE
Email: privacy@occa.club
Phone: +971 50 3457378
Effective Date This Privacy Policy is effective as of 30th July 2024.
